Your experience of the care you received as a patient of Magpas Air Ambulance is essential to improving our service. Please click here to view our Patient Guide. Thank you for taking the time to answer some questions about your experience. At Magpas Air Ambulance we are appreciate that you may have little to no recollection of your time with us, but we would be very grateful if you could answer as many of the following questions as possible. This enables us to review our work and ensure that we are always delivering the best possible care. If you are a family member, friend or care giver of the patient and were at the scene of the incident, your feedback is important to us too.In this survey we do not ask for your personal details, to allow you to leave feedback anonymously. There are separate sections on the following pages for you to give details if you would like to speak to us further about your care. These will not be in any way linked to the feedback that you provide on this page. You can also leave a review of our service at IWantGreatCare. Your feedback is also used by the Care Quality Commission to evaluate the quality of our care.I am?* The Patient A Family Member A friend Care Giver of the patient None of the aboveOverall, how was your experiencer of our service* Very Good Good Neither good nor poor Very Poor Don't KnowPlease can you tell us why you gave your answer?*Do you remember being treated by our team? Yes NoDid you feel involved in choices about your treatment and care? Yes No I can't rememberDid our team talk to you in a way that was easy to understand? Yes No I can't rememberDuring your treatment did you see feel safe? Yes No I can't rememberPlease tell us about anything that we could have done better?PhoneThis field is for validation purposes and should be left unchanged.