Occasionally throughout the year we may call our lottery supporters regarding their membership.
To do this we work with a professional contact centre called Unity4, as well as our lottery partner LFS.
LFS
Our lottery partner, LFS, administers the Magpas Lottery, helping us to make sure it is fair, transparent and complies with gambling legislation. For any queries relating to your lottery membership, please contact the friendly team at LFS either by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or call them on 01480 371060 (option 1).
LFS also employ canvassers who encourage people to join the Magpas Lottery, including at door-to-door visits, public events and in town centres. If you’re concerned about someone who says they are collecting for Magpas Air Ambulance, you can see who currently works as a Magpas Lottery canvasser or call us on 01480 371060 (option 1) to check.
PLEASE NOTE: Our canvasser's are unable to accept any cash or one-off donations from the public because they aren’t legally licenced to do so.
They are recruited by LFS to raise support and awareness for Magpas Air Ambulance on our behalf, by playing the weekly lottery through direct debits only.
They are also not allowed to street collect for us using Magpas collection tins.
These rules are put in place to protect the canvasers, Magpas and the general public from any lawful or unlawful repercussions and accountability of money.
However if you would like to become one of our fundraising volunteers we would be more than happy to arrange for one of our collection buckets to be sent to you, just email This email address is being protected from spambots. You need JavaScript enabled to view it..